Policies

Policies

Cookies Policy

About cookies

This website uses cookies.  By using this website and agreeing to these policies, you consent to the caravan supermarket’s use of cookies in accordance with the terms of this policy.

Cookies are files sent by web servers to web browsers, and stored by the web browsers.

The information is then sent back to the server each time the browser requests a page from the server.  This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies.  Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

Cookies on our website

The caravan supermarket uses the following cookies on this website, for the following purposes:

  • Hash cookies to store authentication details
  • Hash cookies for logged in
  • UID cookies for time
  • Cookies for commentators, i.e.: author, email author, URL. author

Google cookies

The caravan supermarket uses Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information.  Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

The caravan supermarket publishes Google Adsense interest-based advertisements on this website.  These are tailored by Google to reflect your interests.  To determine your interests, Google will track your behaviour across the web using cookies.  You can view, delete or add interest categories associated with your browser using Google’s Ads Preference Manager, available at: http://www.google.com/ads/preferences/.  You can opt-out of the Adsense partner network cookie at: http://www.google.com/privacy_ads.html.  However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.

Refusing cookies

Most browsers allow you to refuse to accept cookies.

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

Blocking cookies will have a negative impact upon the usability of some websites.

Anti Spam Policy

What is spam?

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.

The caravan supermarket has a zero-tolerance spam policy.

Automated spam filtering

The caravan supermarket’s messaging systems automatically scan all incoming email and other messages, and filter-out messages that appear to be spam.

Problems with spam filtering

No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by the caravan supermarket’s systems.

If you believe this has happened to a message you have sent, please advise the message recipient by another means.

You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

User spam

The caravan supermarket provides a facility that enables users to send email messages / other messages to others.  Users must not use this facility to send unsolicited, bulk or indiscriminate messages, whether or not for commercial purposes.  Full terms and conditions concerning the use of the facility are set out in the caravan supermarket Terms & Conditions, please click this link: https://www.thecaravansupermarket.com/terms-and-conditions/.

Receipt of unwanted messages from the caravan supermarket

In the unlikely event that you receive any message from the caravan supermarket or sent using the caravan supermarket’s systems that may be considered to be spam, please click this link: https://www.thecaravansupermarket.com/spam-query/ and the matter will be investigated.

Changes to this anti-spam policy

The caravan supermarket may amend this anti-spam policy at any time by publishing a new version on this website.

Contact us

Should you have any questions about this anti-spam policy, please click this link: https://www.thecaravansupermarket.com/spam-query/.

Linking Policy

Status of linking policy

The caravan supermarket welcomes links to this website made in accordance with the terms of this linking policy.

This linking policy is intended to assist you when linking to this website.

Links to this website

Links pointing to this website should not be misleading.

Appropriate link text should be always be used.

From time to time the URL structure of this website may be updated, and unless the caravan supermarket agrees in writing otherwise, all links should point to https://www.thecaravansupermarket.com

You must not use the caravan supermarket logo to link to this website (or otherwise) without the caravan supermarket express written permission.

You must not link to this website using any inline linking technique.

You must not frame the content of this website or use any similar technology in relation to the content of this website.

Links from this website

This website includes links to other websites owned and operated by third parties.  These links are not endorsements or recommendations.

The caravan supermarket has no control over the contents of third party websites, and the caravan supermarket accepts no responsibility for them or for any loss or damage that may arise from your use of them.

Removal of links

You agree that, should the caravan supermarket request the deletion of a link to our website that is within your control, you will delete the link promptly.

If you would like the caravan supermarket to remove a link to your website that is included on this website, please click this link: https://www.thecaravansupermarket.com/link-query/. Note that unless you have a legal right to demand removal, such removal will be at our discretion.

Changes to this linking policy

The caravan supermarket may amend this linking policy at any time by publishing a new version on this website.

Contact us

Should you have any questions about this linking policy, please click this link: https://www.thecaravansupermarket.com/link-query/.

Copyright Notice

Copyright © 2016 The caravan supermarket

Ownership of copyright

The copyright in this website and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website) is owned by the caravan supermarket and its licensors.

Copyright license

The caravan supermarket grants to you a worldwide non-exclusive royalty-free revocable license to:

  • view this website and the material on this website on a computer or mobile device via a web browser;
  • copy and store this website and the material on this website in your web browser cache memory; and
  • print pages from this website for your own personal and non-commercial use.

The caravan supermarket does not grant you any other rights in relation to this website or the material on this website.   In other words, all other rights are reserved.

For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast or show or play in public this website or the material on this website (in any form or media) without the caravan supermarket’s prior written permission.

Data mining

The automated and/or systematic collection of data from this website is prohibited.

Permissions

You may request permission to use the copyright materials on this website by clicking this link: https://www.thecaravansupermarket.com/copyright-query/.

Enforcement of copyright

The caravan supermarket takes the protection of its copyright very seriously.

If the caravan supermarket discovers that you have used its copyright materials in contravention of the license above, the caravan supermarket may bring legal proceedings against you seeking monetary damages and an injunction to stop you using those materials.  You could also be ordered to pay legal costs.

If you become aware of any use of the caravan supermarket’s copyright materials that contravenes or may contravene the license above, please report this by clicking this link: https://www.thecaravansupermarket.com/copyright-query/.

Infringing material

If you become aware of any material on the website that you believe infringes your or any other person’s copyright, please report this by clicking this link https://www.thecaravansupermarket.com/copyright-query/.

Reviews Policy

We are very thankful to customers that leave feedback. Reviews are an important part of our customer service at The Caravan Supermarket. It helps visitors to form an opinion about our products and services. Only customer reviews are allowed and approved. We encourage ones to leave a genuine review that reflects an honest experience with The Caravan Supermarket. Some of the product reviews come in the form of feedback from our online auction site. These reviews concern the same product from the same company and have been included here to help a visitor to form an opinion. We take great care to verify that each review is legitimate and our aim is to never edit, modify or remove a review whether positive or negative except under the following circumstances set out below.

We do not allow reviews to be used to advertise other websites or to list phone numbers for other companies or organizations. As set out in our Spam Policy we do not allow spam. We remove any reviews that contain promotional or commercial content, phone numbers or links to other websites. We also request that a review not be submitted multiple times.

We request that reviews are not made on behalf of someone else’s experience. A review must be based on the product that was bought and should be made on the webpage that lists the particular product.

The review process is not to be used if a problem has arisen with a particular order. For a speedy resolution click here and follow the instructions. We will then have an opportunity to correct any cause for complaint. After we have dealt with the matter a review may be left.

A review that contains obscene, profane or offensive language will be removed. We will also remove any review that is deemed a personal attack on another person.

Sexually explicit material is not allowed and we absolutely do not allow reviews that exploit children sexually or present them in a sexual manner. If this is included in a review, we will remove it, shut down the customer account and send a report to the Police Authorities.

Reviews containing personal and confidential information will be removed.

Reviews that advocate against groups of people based on their race or ethnic origin, religion, disability, gender, age, sexual orientation, or gender identity will be removed.

If The Caravan Supermarket believes a review has been posted on behalf of others, or misrepresents the identity of someone else, or has been made by a competitor or a representative of a competitor with the view to misleading others, it also will be removed.

We reserve the right to remove any review that fails to meet the criteria set out in our reviews policy. We also reserve the right to allow a reviewer to correct any minor aspect of a review, for example removing a link, to bring it in line with this policy.

We also find that, from time to time, customers use the reviews process to thank us for the service they have received and for this we are truly grateful.

Website Disclaimer

No warranties

This website is provided “as is” without any representations or warranties, express or implied.  The caravan supermarket makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, the caravan supermarket does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.  If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Limitations of liability

The caravan supermarket will not be liable to you (whether under the law of contract, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if the caravan supermarket has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit the caravan supermarket’s liability in respect of any:

  • death or personal injury caused by the caravan supermarket’s negligence;
  • fraud or fraudulent misrepresentation on the part of the caravan supermarket; or
  • matter which it would be illegal or unlawful for the caravan supermarket to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, the caravan supermarket has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against the caravan supermarket’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect the caravan supermarket’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as the caravan supermarket.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Legal Disclaimer

No advice

This website contains general information about legal matters.  The information is not advice, and should not be treated as such.

Limitation of warranties

The legal information on this website is provided “as is” without any representations or warranties, express or implied.  The caravan supermarket makes no representations or warranties in relation to the legal information on this website.

Without prejudice to the generality of the foregoing paragraph, the caravan supermarket does not warrant that:

  • the legal information on this website will be constantly available, or available at all; or
  • the legal information on this website is complete, true, accurate, up-to-date, or non-misleading.

Professional assistance

You must not rely on the information on this website as an alternative to legal advice from your attorney or other professional legal services provider.

If you have any specific questions about any legal matter you should consult your attorney or other professional legal services provider.

You should never delay seeking legal advice, disregard legal advice, or commence or discontinue any legal action because of information on this website.

Liability

Nothing in this legal disclaimer will limit any of our liabilities in any way that is not permitted under applicable law, or exclude any of our liabilities that may not be excluded under applicable law.

Credit

This document was created using a Contractology template available at http://www.freenetlaw.com.

Summary
Policies
Article Name
Policies
Description
The Caravan Supermarket Limited policies on cookies, anti spam, linking, copyright, reviews and disclaimers.
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The Caravan Supermarket Limited
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